Our’Very Good’ condition devices show minimal signs of use with no damage. The device is a fully functional working device. Has been through extensive testing process and has no software or hardware issues. All data has been wiped using industry leading software. Every device has been through an extensive diagnostic health check and cosmetic cleaning process. All Data is wiped to the highest standard using PhoneCheck. What’s in the box. You’ll receive as standard with every mobile device. A plain cardboard secure box that is fully recyclable. A 1m Lightning cable (for charging and data transfer). A SIM Pin opening Tool. Every device we sell has been through an extensive diagnostic and data wipe process for total peace of mind. The Tech Octopus are a UK technology re-commerce business that believes that mobile phones, tablets and other devices should be given a second lease of life and re-used rather than ending up in landfill. We will respond to you within 24 hours and do our best to help you out! Please get in contact with us directly if you have any issues.