Samsung Galaxy A10, 32GB Storage, Black, Dual SIM, Network Unlocked Graded: Excellent. Before being made available for sale each device has been multi-point checked through industry leading diagnostic software and is supplied fully functional with no hardware or software faults. All items have been securely data sanitised to GDPR compliance and have been factory reset with all accounts and security locks removed. Our products are carefully graded for their cosmetic condition so you know the condition of device you will receive. Please read below for our full grading criteria. Every item is carefully graded based on their cosmetic condition as follows. Device is in excellent cosmetic condition with only very light signs of use. Device has been fully checked and is supplied with no functional faults or damage – Device comes with a battery health of 85% or above. Grade – Very Good. Device is in very good cosmetic condition with moderate signs of use – Device may have several light scratches to the screen/housing, some light wear or very small marks to the chassis – Device has been fully checked and is supplied with no functional faults – Device comes with a battery health of 83% or above. Device is in good cosmetic condition with moderate to heavy signs of use. Device may have multiple light, or a few deep scratches to the screen – Device may have moderate to heavy case wear and/or several chips or dinks to the chassis – Device has been fully checked and is supplied with no functional faults or damage – Device comes with a battery health of 80% or above. If you are returning an item, please ensure all your accounts, passwords and personal data is removed before returning. We also offer cash on collection where there is an option to collect your item from our warehouse.